Frequently asked questions
How do I book?
Browse practitioners, choose a service and an open time, and confirm. You'll get a confirmation email with everything you need for the session.
How does payment work?
You pay securely online when you book. Nothing is required in person.
Can I cancel?
Yes — you can cancel within the window set by the practitioner and receive a full refund. If the practitioner cancels, you're also fully refunded.
Is it confidential?
Yes. Your conversation with the practitioner is between the two of you. Any review you leave is shown anonymously.
What if it's my first time seeking this kind of help?
That's completely normal. Many people come for the first time, at a moment of question or doubt. There's no wrong way to start — choose a practitioner who feels trustworthy to you.
How do I know the practitioners are trustworthy?
Every profile shows ratings and reviews from real clients who actually had a session — so you can see others' experience before you choose.
In person or online?
It depends on the practitioner and the service — you'll see it on their profile and when you book.
Have another question? Contact us